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World famous reputation.
Although most of Titan's business is concentrated in the New York area, the company has gained a worldwide reputation for doing top quality work in record time.

For example, when the Washington Monument elevator went down, 3,000 passengers an hour were frustrated. "That's a lot of lost revenue," Carlos points out. Titan was called on to make a new elevator part overnight--and they pulled out all the stops and got it there the next day. "We helped save a lot of vacations," he says.

In another instance, a U.S. Navy plane flew an ammunition elevator part in from a supply ship in the Mid East, waited for the repair part to be made, and then flew it back.
Delivery under stress has put Titan in the forefront of elevator repair companies and earned them the title of the "Rolls Royce of elevator repair parts." Says Carlos, "We just never know what's coming our way, so we try to be ready for anything."

Complete capabilities.
Titan now has over 50 machines including machining centers, lathes, thread grinders, drill presses, honing
machines and gear hobbers.

When the time came for Titan to invest in a new thread grinder, they began by looking at an English machine that would have cost them about $800,000, but that was a stretch. That's when a rep introduced Carlos to Drake Manufacturing in Warren, Ohio. Skeptical at first, Carlos checked out their customer list and was impressed. "They had top name customers like Ford and General Motors, plus a very good price and a reputation for service," he adds.

When Titan needed a new thread grinder to handle growing demand, Drake introduced Titan to Haylo Manufacturing to handle worm grinding overflow and prove the capability of Drake's machines. Using Drake Grinders, Haylo not only delivered a first-class product, but also charged Titan about one-third of what it would have cost Titan to make the worms.

"That's when we knew Drake really had something--Haylo had to make a profit, and we would have had a substantial loss if we made them," says Mr. Escobar. "Their Drake's performance really sold us," he adds.

An immediate surprise.
Titan's first experience with their new Drake was a real eye-opener. The set-up time for a 6" worm with 4 leads on their old thread grinder was 2 hours. The set-up time on their new Drake was 5 minutes. "Drake's part-specific programming helps us save a great deal of set-up time," says Carlos. "It's almost unbelievable how much capability the Drake System Engineers programmed into our machine."

"Saving on set-up is especially important when you consider that as a repair part, each worm is different--diameter, pitch, lead and length," he adds.

Productive training. During their 3 days of training in Warren, the employees of Titan got to see first hand just how profitable their new thread grinder was going to be. Instead of just getting familiar with their new machine, the Titan people actually made parts they needed for customers. "The parts we made during training were top rate," says Mr. Escobar. "When we returned, we sold them all--at a nice profit," he adds. "Plus," Carlos adds, "our machine arrived with what Drake calls Part Smart™ programming--ready to start turning out quality parts right from the first day on the job."

Examining the output of Titan Machine's Drake GS:TE are machine operator Robert Marks and president Carlos Escobar.

A very good purchase.
"Our new Drake thread grinder helps us give our customers the fast turnaround they need," says Carlos. "And because it sets up fast and grinds aggressively, it also helps us reduce the overtime needed to get the jobs done on time."

"All in all, this was the best machine-buying experience I ever had in my life," states Escobar. "The only thing I'm sorry about is that I didn't find Drake sooner."